Delivery

Home delivery costs £4.75, and is available to the UK only. Please take note of the planned arrival date when checking out with your order.

 

You can also choose to get delivery free of charge. But please note, this will pass the £4.75 cost onto the Sarcoma UK charity. 

 

Exchanges and Returns

In terms of exchanges, we will happily swap unused, originally packaged products up to 30 days from purchase for items of a different size or equal value.

 

We will also exchange faulty goods if returned within the 30 day window.

 

We reserve the right to refuse an exchange in the light of issues caused by yourself.In terms of refunds, you have a 14 day window from receipt of your goods within which you can return your product to us for a full refund. Please note, you are required to pay for all return delivery costs.  To request a refund or exchange (if you meet the criteria above), send your goods back to:Samaritans ShopC/O Scimitar SportsHylton RoadWorcesterWR2 5JSInclude a note with your request and your order number and we will process the request for you.